Showing results for 
Show  only  | Search instead for 
Did you mean: 
Message 1 of 2

Can't get digital voice?

I tried to upgrade from FTTC Fibre 2 to FTTP Fibre 500 with digital voice.

On live chat they say I can't get the digital voice service and to call the sales line.

When I called the sales line they said if I sign up I'll get FTTP broadband but my landline will have to stay on copper until they move my line over to digital voice in one of their batches.

Is this normal?

Friends who live locally have been able to do this upgrade at the same time.

I'd just like to switch to FTTP for broadband and phone get the alexa digital handset and get rid of the old copper cable in one order.

0 Ratings
Message 2 of 2

Re: Can't get digital voice?

Try phoning the FTTP TEAM and see if they can help you upgrade 08005874787

You get a free advanced phone which may or may not have alexa

If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings