cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
GK5
Beginner
623 Views
Message 1 of 1

Charged for calls not made

I have discoverd an elderly relative is being charged for a call made from her landline to 0121 359 8100 at least once a month usually during the early hours of the morning when she is asleep. This has been going on for well over a year. I have checked it is not related to the careline system and there are no other reasons for it to be happening. I am unable to speak to a human at BT for advice and wondered if anyone else had come across some thiing like this or could offer some advice.

Thanks

0 Ratings
Reply