Dad has received a letter stating that he will be moving over to digital voice and he is concern

[Keith_Beddoe]

@SuperFlyGuy 

The problem in his case, is the split phone and broadband service.

Please keep @JohnC2  updated on your visit, so he can decide the best way forward.

Unless your dad has a care alarm or similar device connected to his phone line, he will not be subject to any delay.