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mderham
Beginner
1,573 Views
Message 1 of 10

Dialling from contacts on BT8600

When I try to dial a number from the saved contacts the phone dials 0000 before the number and the call fails. I can’t see why and there doesn’t seem to be a setting stop this. Anyone any ideas?
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9 REPLIES 9
pompey1898
Recognised Expert
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Message 2 of 10

Re: Dialling from contacts on BT8600

I don't have a solution, but in the absence of any reply from the experts on here, have you tried reading the user guide ?

A solution often proferred for other problems is to remove and re-insert the batteries.

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Dean007
Recognised Expert
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Message 3 of 10

Re: Dialling from contacts on BT8600

Hi @mderham

You may want to try removing the batteries, then maybe a reset. You may loose stored numbers if you do so.

Reset the handset or base settings

2. Press to highlight Reset, press Select.
3.
H/set settings is highlighted. Press Select or press to highlight Base settings and then press Select.
4.
Reset <handset or base> settings back to default? is displayed, select Yes. 5. Resetting <handset or base> settings... is displayed while the reset takes place. Once finished, <Handset or Base> settings reset back to defaultis displayed.

BT 8600 User Guide

Failing that you can contact the product helpdesk

If your phone is within warranty:

By phone: 0800 145 6789

Monday to Friday 9.00am to 5.30pm, Saturday 9am to 2pm

By email: Click here for email support

If your product is out of warranty contact BT's recommended agent

By phone: 0800 980 8999

Scaredtiger
Beginner
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Message 4 of 10

Re: BT8600 and BT6500 'phones transfer of contacts

I am replacing  a BT8500 set up with a  new BT8600 . Can i transfer the contacts date to the new handsets (4), before setting up the new base unit.?

Can I keep the 8500 base unit and just replace the handset from the 8600 set and keep the new base unit as a spare?

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Scaredtiger
Beginner
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Message 5 of 10

Re: Dialling from contacts on BT8600

 I am replacing  a BT8500 set up with a  new BT8600 . Can i transfer the contacts date to the new handsets (4), before setting up the new base unit.?

Can I keep the 8500 base unit and just replace the handset from the 8600 set and keep the new base unit as a spare?

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Scaredtiger
Beginner
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Message 6 of 10

Re: Dialling from contacts on BT8600

I've found out you can't copy from handsets. You have to enter each contact list manually. I had a set of Panasonic phone that had this function years ago. Lots of button pressing ahead of me.........
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pompey1898
Recognised Expert
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Message 7 of 10

Re: Dialling from contacts on BT8600


@Scaredtigerwrote:

 I am replacing  a BT8500 set up with a  new BT8600 . Can i transfer the contacts date to the new handsets (4), before setting up the new base unit.?

Can I keep the 8500 base unit and just replace the handset from the 8600 set and keep the new base unit as a spare?


As far as I know the 8500 & 8600 are the same, just depends where they were bought from.

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Scaredtiger
Beginner
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Message 8 of 10

Re: Dialling from contacts on BT8600

I'm just going to change out the full system. The individual handsets are not interchangeable as the charging sockets are different shapes between the 8500 and 8600.
One good thing I found was on entering contacts on one handset, a second handset had filled with that information as well, which was my original issue. It doesn't mention this in the documentation with the phone and the helpline didn't know either. Don't ask me how it worked, but it did!
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pompey1898
Recognised Expert
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Message 9 of 10

Re: Dialling from contacts on BT8600

I have the 8600 quad and one only has to enter the contacts on one handset and they are automatically installed on the other three.

Scaredtiger
Beginner
1,421 Views
Message 10 of 10

Re: Dialling from contacts on BT8600

Thank you Pompey1898. By default i managed to get one with manually entered contacts , one fully copied and the other two handsets with a partial copied list .
I have the Quad set too.
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