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Message 1 of 13

Digital Voice Migration - Rule of thumb between letter & activation

Hi folks. 

Anyone have any advice (if that is the word) on the time span of notification of DV migration & the 'big day'?

All geared up and nowwhere to go!

As a matter of interest I live in rural NI and our road is only one for miles with FTTP! Lucky aren't we? (Dont know why mind but not complaining)

 

 

12 REPLIES 12
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Message 2 of 13

Re: Digital Voice Migration - Rule of thumb between letter & activation

As DV is a new service there is no rule of thumb as yet.

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Message 3 of 13

Re: Digital Voice Migration - Rule of thumb between letter & activation

I was wondering this too, I live in Coleraine NI and have a FTTP connection. I received a letter and email from BT last week saying my line was being changed over from copper to DV but that they'd be back in contact 'soon' regarding a switch over date. Was wondering how long from advice letter to the actual switch over?

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Message 4 of 13

Re: Digital Voice Migration - Rule of thumb between letter & activation

I live between Kilrea & Portglenone. 😁
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Message 5 of 13

Re: Digital Voice Migration - Rule of thumb between letter & activation

In my case based in Suffolk it was one week (7 days) between first notification by email and actual switch.  Switch took place two days ago. 

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Message 6 of 13

Re: Digital Voice Migration - Rule of thumb between letter & activation

Thanks, appreciate the reply.

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Message 7 of 13

Re: Digital Voice Migration - Rule of thumb between letter & activation

Its been 10 weeks since I had letter informing me about moving to DV and its still not been done. So time scales do seem to be a erratic.

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Message 8 of 13

Re: Digital Voice Migration - Rule of thumb between letter & activation

Had email last night, 24/06/21 to say migrating on 01/07/21.

Lets see how it goes. 

Have both DV phone & Adapter!

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Message 9 of 13

Re: Digital Voice Migration - Rule of thumb between letter & activation

I got the exact same email and date of 1st July too. If you want it quicker, I was able to go in last night and change my activation date to today lol. Mine is currently in the process of changing over. 

 

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Message 10 of 13

Re: Digital Voice Migration - Rule of thumb between letter & activation

@glennbentley 

Only just got this notification (Sunday 27th).

So how did it go? 😉

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