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Markwcel
Aspiring Contributor
335 Views
Message 1 of 6

Digital Voice Phone

Have received the email and letter stating we are going to be switched over to digital. However when trying to get the home phone it says my number is not eligible.  So looks like BT gonna leave us with no phone as the hub is nowhere near where I want the phone

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5 REPLIES 5
jac_95
Guru
Guru
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Message 2 of 6

Re: Digital Voice Phone

Once you have a date for the change you can then usually order via that link. Otherwise you can contact them up in the meantime.

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 3 of 6

Re: Digital Voice Phone

@Markwcel 

You can order the free digital voice adapter, and put that elsewhere. You plug your existing phone into that.

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Markwcel
Aspiring Contributor
301 Views
Message 4 of 6

Re: Digital Voice Phone

No. It says my number is not eligible.  So unable to order anything.  Seems a waste of time sending letters and emails to me if I'm not eligible for this

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 5 of 6

Re: Digital Voice Phone


@Markwcel wrote:

No. It says my number is not eligible.  So unable to order anything.  Seems a waste of time sending letters and emails to me if I'm not eligible for this


You need to wait until you have a date for changeover.

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Markwcel
Aspiring Contributor
286 Views
Message 6 of 6

Re: Digital Voice Phone

Wonder why they don't mention that on the letter. Be a lot easier 

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