Oh dear, it's sad but not surprising to get such a dismissive and personally targeted response. To get it from two sages makes me wonder what's actually going on here. I'll try to respond without sinking to that level.
There's 41 pages on this thread so far, of people by and large, either trying to find answers with limited or no success or having a whinge. If you look back over Liquorice's input during that time it comes overwhelmingly in two flavours:
- That's how it is, suck it up. or
- It's somewhere on here, look it up.
I refer you to page 1, item 2. "It can't be done". I've followed the thread since the very beginning and the general thrust hasn't changed much over the years.
I'm eternally grateful to Choppyc and Montengo for their invaluable answers on to how to achieve something that should be easy, but help wasn't forthcoming from any sage, BT employee or not.
To be clear, I posted neither to find an answer, which I had got eventually under my or steam anyway, or to whinge about "nothing". The very fact you see it that way underpins the whole problem with BT. If they aren't looking at this forum, where in Heaven's name are they actually looking for feedback?
It's certainly not Trustpilot where 88% of the 19.7k reviews are 1 star, One of them is mine and yes, that one was indeed a whinge. It goes back to when I discovered that my copper line had been switched at the exchange and someone else in the next village had been inadvertently calling on my line for a fortnight. At least I made a new friend tha time. I could go on about the multi-day outages as well, all presumably while clearing the decks for DV. But I don't want to sound sour.
I posted to report back and if I'm honest, to reinforce the overwhelmingly poor experience of BT throughout this forum. Call it a whinge if that fits your world view, othes can see the thread and come to their own conclusions. The problem is, every time you interact with BT it's worse than the time before. The Technical people are awesome but they are coccooned behind a wall of tosh and obfuscation.
We're not going to agree here, I can feel it in my water. But just ponder, dear sage, how much are you really helping here and how much input is reinforcing the view that the king really does have a beautiful suit of clothes.
I've been a British Telecom (as was) customer since I bought my first house in 1980 and had no end of hassle on the journey. But as Popeye the Sailorman said, "I can stands so much and I can't stands no more". I'm off.
Post another dismissive reply as I'm sure you feel you must. I won't be here.
