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Tudgy
Beginner
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Message 1 of 7

Digital Voice

An elderly relative has recently moved to a new build property. He has been told that he will need to become a digital voice customer.

The property has both ONT port and normal phone sockets (not sure if these are connected to anything). Is there any way he can just have a normal wired phone? He has no need for the required broadband and struggles to use the cordless style phones. Also, I've seen that digital voice is 0.20p per min. 

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6 REPLIES 6
Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 7

Re: Digital Voice

@Tudgy 

Welcome to this user forum.

There will be phone sockets fitted, but they would not be connected to the external network.

The BT Smart Hub 2 has a phone socket which can be used to plug in a normal phone, or could be extended so that a phone can be plugged into any of the extension sockets.

Phone calls are 20p a minute, even on normal copper phone lines, unless you add a calls package, which would normally work out much cheaper if you make a lot of phone calls.

 

CJT80
Recognised Expert
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Message 3 of 7

Re: Digital Voice

@Tudgy 

If the person has no need for the required Broadband, what happens if you try to order Landline only?

 

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CJT80
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Tudgy
Beginner
645 Views
Message 4 of 7

Re: Digital Voice

Thanks for the info, knowing we can plug the corded phone into the hub is a massive help. I will discuss a call package with BT too. 

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Tudgy
Beginner
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Message 5 of 7

Re: Digital Voice

Thanks for the reply, we have just been told that there is no copper line to the property, just the fibre so no option for landline only.
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licquorice
Distinguished Sage
Distinguished Sage
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Message 6 of 7

Re: Digital Voice

Hmm, I wonder how that squares with the USO for phone service.

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Starwire
Recognised Expert
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Message 7 of 7

Re: Digital Voice

A while back there was mention at work that customers who didn’t want Broadband, just Voice only would get a 500k broadband service and VOiP via that.

Obviously they would still need a Hub though, regardless of whether they used the internet or not. 

Not heard anything since though, like a lot of ideas they seem to die a death pretty quickly or are kept quiet until it’s rolled out.

I suppose that was one of the advantages to FVA, you didn’t have to have an OGEA Circuit in order or have an OFVA one.

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