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Message 1 of 4

Digital voice free cordless handset

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I've received one e-mail, one letter and one postcard regarding the change to Digital Voice.

The postcard tells me I can order a free cordless handset from https://bt.com/DVequipment , which takes me to the BT shop, but I have not been given the necessary Voucher Code. There is no mention of a Voucher Code in any of the above communications.

How do I obtain a  Voucher Code?

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Message 2 of 4

Re: Digital voice free cordless handset

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try phoning CS 150 or 0800800150 from mobile and ask for your free DV handset or adapter    do you have a date for changeover or has it actually happened



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Message 3 of 4

Re: Digital voice free cordless handset

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I've had a chat, and they have ordered it for me.

Thanks

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Message 4 of 4

Re: Digital voice free cordless handset

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Hi @GeoffSmith ,

Thanks for letting us know you got this ordered. Please let us know if it solves the problem.

Cheers

David

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