Digital voice switch

[Stansmum]

I was switched over to digital voice last week. Since then my line has developed a crackle. The person on the other end can hear me but I can barely work out what is being said. Any ideas what to do? I have 3 BT inspire phones. I never had this issue before the switch over

[imjolly]

have you connected the inspire base unit to the green socket on the back of the BT SH2 instead of the usual wall socket

[Stansmum]

Yes did that after peeling off the cover on the hub that was hiding it

[imjolly]

did you restart the hub after you connected phone base unit?

are you having broadband problems with connection dropping?

[Stansmum]

I restarted the hub only today, the broadband seems to be ok so far. I read about restarting the hub so have given it a try, will have to wait for another call to see if it has worked?

[imjolly]

can you not phone home number from a mobile assuming you have a mobile