cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Keith_Beddoe
Distinguished Sage
Distinguished Sage
172 Views
Message 11 of 14

Re: Digital voice

Go to solution

@tmarsh12345 wrote:

Yes, fair point.  She does have a mobile but prefers the landline.  My thinking was if she has to change eventually she might as well get a free phone but as you say, they are cheap enough.

Interesting that phones will no longer work in a power cut.


Digital Voice is delivered to the BT Smart Hub 2 over the Internet. If power is lost to the hub, then none of the phones will work. Any other equipment like alarms that rely on the phone connection, will also stop working.

Also, the free DV phones still need power to charge up the battery, so if they go flat, then they do not work.

BT do sell a suitable backup power supply for the home hub, but its not cheap, and other alternatives are available.

 

0 Ratings
Reply
tmarsh12345
Contributor
166 Views
Message 12 of 14

Re: Digital voice

Go to solution

Do you mean a UPS?

0 Ratings
Reply
NeilO
Moderator
Moderator
153 Views
Message 13 of 14

Re: Digital voice

Go to solution

@tmarsh12345 if your Mum is vulnerable and moves to digital voice she would be entitled to a free battery backup unit to call the emergency services if needed. However, as you mentioned she has a Mobile so that could be used in the event of a power cut.

Thanks

Neil

0 Ratings
Reply
Keith_Beddoe
Distinguished Sage
Distinguished Sage
139 Views
Message 14 of 14

Re: Digital voice

Go to solution

@tmarsh12345 wrote:

Do you mean a UPS?


Yes, the BT one just provides 12V, but a mains output UPS would power the home hub and phones and keep the broadband working of course.

0 Ratings
Reply