FTTP and Digital Voice Migration

[Kielty23]

I currently have FTTP and a copper line supplying my phone service.

I have extension wiring with 3 other devices connected.

I am being migrated to digital voice and want to use my existing extension wiring.

is this possible?

can I connect the back of the SH2 to the existing faceplate with a cable male/male connector lead and run my devices as currently setup?

I have attached a photo of my current master socket faceplate, do I need to disconnect my copper line? Is the faceplate compatible with what I want to do?

many thanks

[jac_95]

Hi Kielty23

📢BT's Digital Voice service is BT Consumer's VoIP/Internet based fixed line voice service and is the replacement service to your current voice service you have today as the analogue PSTN phone network is closing by 2025. Between 2021 and 2025 those with a voice service from BT will be migrated onto the Digital Voice Service.

ℹ️ Please take a look at the FAQs on moving to Digital Voice as it may help answer your question.

✅ You may also find that someone else has had the same query in the past. Here's a list of all the answered questions regarding BT's Digital Voice.

Please do post back if you've been able to find the answer to your question(s) or if you need more help from the community.

p.s This is an automated reply

[imjolly · Accepted solution]

This has been covered on forum before. Disconnect the incoming openreach wiring from terminals A&B then wire as you are suggested from socket on SH2 to phone socket in master and extension sockets should work. Not sure if you will get caller display working on all extensions. Just need to try and see

[Kielty23]

that's really helpful imjolly thanks for your reply - much appreciated.