myquest
Beginner
220 Views
Message 1 of 4

Fax Machine

Hello,

 

Will my fax machine work with digital voice and if so how do I connect it.  At the moment it is connected to a parallel socket to the incoming line.

 

 

0 Ratings
Reply
3 REPLIES 3
Keith_Beddoe
Distinguished Sage
Distinguished Sage
213 Views
Message 2 of 4

Re: Fax Machine

@myquest 

As far as I am aware, fax machines will not work over BT Digital Voice, just as normal modems will not. The analogue to digital conversion would distort the tones sent out by the fax machine. Anyway, who still uses fax these days? 

If you are a BT Business user, you need to discuss your options on the BT Business Forum.

https://business.forums.bt.com/

You may find this helpful https://www.3cx.com/pbx/fax-voip/

And https://www.steadfasttelecom.com/can-i-fax-over-voip/

A google search will reveal other options.

0 Ratings
Reply
rsmyth492
Contributor
189 Views
Message 3 of 4

Re: Fax Machine

Hi,

 

BT’s website says fax is in fact supported. 

https://www.bt.com/help/landline/digital-voice--will-my-existing-phone-and-fax-machine-still-work

scroll down a bit on this page  

regards

Regards
Ryan

If this reply was helpful, please leave a like, or if I answered your question, please click 'mark as answer. Many thanks
Keith_Beddoe
Distinguished Sage
Distinguished Sage
181 Views
Message 4 of 4

Re: Fax Machine


@rsmyth492 wrote:

Hi,

 

BT’s website says fax is in fact supported. 

https://www.bt.com/help/landline/digital-voice--will-my-existing-phone-and-fax-machine-still-work

scroll down a bit on this page  

regards


That is interesting. It could however be a bit hit and miss, depending on the equipment.