Fibre to home and Digital Voice

[straightwave]

OK thanks got it.

Can anyone help on this:

I am now searching to understand what is the format of data from the ONT? This is an ethernet link at the fibre bits/sec, but with what IP source address - presumably that of the BT WAN? 

And presumably - since the fibre signal (the light waves - send and receive) would be common to all the connected subscribers, it is confidential to my account and others by using private key encryption? If that is the case does the ONT do the decrypting to present "clear" data at its ethernet port - or does the SH2 **only** do that?

The reason for asking is that in a call earlier to BT (EE)  it was suggested using a hub connected to the ONT and splitting the ethernet to 1)  SH2 (e.g. for DV only) and 2) a third party router such as my Draytek on its WAN2 port. 

NB In that call, upon enquiring to BT (EE) about the 4 port ONT, this is apparently withdrawn.

Thanks

[licquorice]

The ONT is not accessible by the customer for obvious reasons. It is totally transparent to the IP layer.

You cannot connect 2 routers via a splitter to the single Ethernet port of the ONT.

From the customer point of view, the ONT simply presents an Ethernet interface to be connected to a router's WAN port.

If you think about it, only the ONT can access the data relevant to your service because that is the device that is presented with everyone's traffic. Your service is linked to the serial number if the ONT, which is why an individual ONT can only be used at the correct address.

As any router can be used with generic PPPoE credentials, it couldn't possibly be the router determining the correct service in any case.

[gg30340]

@straightwave 

I would suggest that you are wasting your time asking the BT/EE Customer Service agents anything to do with setting up any kind of network or any questions about how any of the equipment that delivers Broadband to your property works or how to connect/set up anything other than the very basics of plugging in a BT hub and even then I would not bet on them getting that right 100% of the time.

[WSH]

I concur.  I get the impression that they are primarily sales people today, rather than tech support.  (Probably the reason why the name was changed to "agents" or "guides".  In fact, the Guides probably know more about IT).

[straightwave]

Well thanx for your replies, lets close it here;

I will have FTTP installed in the coming weeks, apply all the know-how gained here and hopefully have all that broadband speed not to use. 

Or, I will reject it cos it doesn't work and I'll be back with POTS/ VDSL. :0)

Its a poor state of affairs isn't it that BT / EE dont provide better info. 

When I rang BT on 150 ystrday the robot greeting announced "...BT is committed to excellent customer service..." I will look to pass this experience back to BT in the hope they can improve. 

[Keith_Beddoe]

@straightwave 

A return to POTS (PSTN), is no longer available, also its likely that any copper connection would be permanently disconnected.