Forgot to press end call

[sintakhra]

We received a junk phone call from someone selling loft insulation. They hung up but we forgot to press end call on the handset. We noticed it 4 hours later and pressed end call.

Will we be charged for this or was the call terminated already because the caller hung up?

[Keith_Beddoe · Accepted solution]

@sintakhra 

Welcome to this user forum for BT Retail phone and broadband customers.

Assuming you are a BT Retail Customer, the call would be terminated shortly after the caller disconnects the call. As you did not originate the call, you would not be charged.