I'm trying to get my free phone adapter so we can continue using our existing DECT cordless phones.
I got a Coupon Code from the website. But when I try to enter it at checkout the page tells me it is an invalid code.
If I try to get a new code the site tells me that a coupon code is already in use.
What should I do?
Is it not possible to plug your existing phone base station, into the phone socket on the back of the Smart Hub 2?
if you didn't get a free phone with DV then phone CS 150 and ask for adapter
I'm trying to get a free adapter, that's the point. I'm following the instructions on the website.
Hi @FlyingCatapult welcome to the community and thanks for posting, I'm really sorry to see the code isn't working. Please can you text the word ADAPTER to 61998 and this should place the order for your free adapter. If you experience any difficulties please post back here and I'll be happy to help.
@FlyingCatapultDid you get a text on your mobile if so reply to them and click on the options to order one, After much back and forth they placed the order for a free one for me.
It would have been better if BT had given more options in the email so we could easily order one.