Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
patters_uk
Contributor

on ‎27-01-2022 17h49

1,606 Views
Message 1 of 3

Hub5, digital voice and existing DECT phone

I’ve just renewed my mothers broadband for another 2 years and as part of that “upgrade” Bt have included an move to digital voice. Fortunately her dect base unit is next to the router but she has a hub 5 which doesn’t have the digital voice socket that the smart hub 2 has. As part of the order Bt are supplying an Alexa digital voice handset but presumably that won’t work. How do I get Bt to supply a new smart hub 2, into which we can plug her existing dect phone, as part of this re contract or will they supply one by default ?

 

thanks

 

denis

0 Ratings
Reply
2 REPLIES 2
licquorice
Distinguished Sage
Distinguished Sage

on ‎27-01-2022 17h59

1,595 Views
Message 2 of 3

Re: Hub5, digital voice and existing DECT phone

They should supply one as it is pre- requisite for DV

0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage

on ‎27-01-2022 18h00

1,590 Views
Message 3 of 3

Re: Hub5, digital voice and existing DECT phone

Phone CS 150 and tell them you need a SH2 as you have been moved to DV



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply