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Message 1 of 4

Interrupted calls

When I'm on a call with someone, my phone will randomly tell me 'the person you've called can't take your call at the moment' whilst mid conversation. Any ideas?

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Message 2 of 4

Re: Interrupted calls

are you now on digital voice?   is it possible that you are receiving another call when on a call and that is message to second caller (call waiting active)?  can the other person you are calling hear the message?



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Message 3 of 4

Re: Interrupted calls

Yes I am. Is there a way to turn this off?

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Message 4 of 4

Re: Interrupted calls

You should be able to go into MYBT and turn off call waiting

I don't have DV anymore but you may be able do it with a BT DV phone



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