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sally3
Beginner

on ‎17-10-2021 15h44

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Message 1 of 2

Lost landline number

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I had a BT landline number for the past 35 years, I then moved to Sky ported my number to them. I then switched Virgin Media and asked to port my number to them. They failed to do so on the 31/08/21 and after several weeks of being told that they were going to do it and failed. I reverted back to Sky on the 12/09/21, but I've been isued with a new landline number, but I would like my old number back. I've been told that Sky use BT as the provider for the landline. Can anyone help?

Sally3

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imjolly
Distinguished Sage
Distinguished Sage

on ‎17-10-2021 15h47

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Re: Lost landline number

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there are many similar post to yours.  the only way you can now get your number back is to become a BT customer with a phone account and then you may be able to request your number back but there are no guarantees



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