We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
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Are you certain it’s not your line coming down from above? Speak with the neighbours see what they know about it before you possibly cut them off. Surely you don’t want them dancing on the ceiling night and day in a rage?
Is it a converted house? As It might just be a redundant extension. In which case removal shouldn’t be a problem.