cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
imjolly
Distinguished Sage
Distinguished Sage
619 Views
Message 271 of 294

Re: New Digital Voice home phone service on BT

DECT coverage is far better than your hub wifi coverage.  have you actually tried the new DV phones to see how far coverage is in your home



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Fumbledore
Contributor
604 Views
Message 272 of 294

Re: New Digital Voice home phone service on BT

Is there an answer yet for non BT fibre router users? Is there a way to connect the BT Router purely as a DECT receiver whilst maintaining my non-BT Router for Internet connection?

0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage
597 Views
Message 273 of 294

Re: New Digital Voice home phone service on BT

no you still need to connect the SH2 direct to internet to receive DV

a question may be when will router providers make them capable of working with DV as this will affect all ISPs using the openreach network



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
licquorice
Distinguished Sage
Distinguished Sage
591 Views
Message 274 of 294

Re: New Digital Voice home phone service on BT

There is no way to connect the hub purely as a DECT receiver. You can bodge the 2 routers together though if you don't mind double natting.

Of course, you could always dispense with BT's Digital Voice and use a third party VOIP supplier with your other router for voice.

0 Ratings
Reply
Fumbledore
Contributor
548 Views
Message 275 of 294

Re: New Digital Voice home phone service on BT

Thank you for that. I have a VOIP setup, but obviously not a BT one. For my Telephone service with BT I use the POTS that has been in the house for years. But I thought the way forward was service via the digital network. It seems that BT are making it difficult unless I use their products. 

0 Ratings
Reply
SidF
Aspiring Contributor
537 Views
Message 276 of 294

Re: New Digital Voice home phone service on BT

I changed over to DV on 6th August. On the copper wire, I was using a Panasonic DECT phone with the base unit located in the middle of the longest axis of the house. It reached both ends of the house easily and gave me caller ID plus a few saved numbers. I was more or less forced into FTTP two years ago when the copper wire developed an upload fault on broadband. It wouln't upload anything, just the occasional mouse click to navigate round a browser. Even emails wouldn't upload. BT claimed that they didn't guarantee any upload speed  amd that there was nothing wrong with the coppler wire so it had to be my fault. Several visits didn't find any fault in my wiring but after two weeks with essentially no broadband I gave in and went for FTTP. The situation wasn't good as there is no mobile phone signal in my house for any of the networks. When OpenReach put in the ONT box they said the copper wire phone connection would stay as it was. So they fitted the ONT box at the end of the long axis of the house, a bungalow with 5 block work walls and 20 meters from the room where the ONT box and the SH2 is to my wife's office at the other end of the house. My Panasonic DECT wouldn't go that distance and neither do the two Digital Voice handsets that BT sent me. They sent me a Digital Voice adapter which functions with the Panasonic DECT base unit  but didn't give caller ID. At the moment I have 10 meters of telephone cable running over the floor from the SH2 /ONT box in my office through the living room and into the hall where the Panasonic  DECT base unit is. This works but isn't pretty and gives problems if I want to close doors. I have one of the black Discs in middle of the house which gets WiFi to my wife's office but the Disc is orange (not blue) , showing that all the signals have trouble with the walls. Apparently the Digital Voice handsets can't connect to Discs. I have arranged to have the ONT box and the SH2 moved to the middle of the house. Hopefully that will solve the problem.

 

0 Ratings
Reply
Fumbledore
Contributor
525 Views
Message 277 of 294

Re: New Digital Voice home phone service on BT

Thank you for all that information. Pity BT can’t put a phone socket in the ONT or release the details so I can setup my Cisco SPA112 to work with BT’s phone service.
0 Ratings
Reply
Rmh56
Aspiring Contributor
518 Views
Message 278 of 294

Re: New Digital Voice home phone service on BT

This topic seems to have sprung into life today.. not sure why.

key question - landline is so little used that I wonder why BT aren’t making this more appealing?

ive since changed my router from the smart hub. I hardly use landline

why would I want digital voice?

0 Ratings
Reply
licquorice
Distinguished Sage
Distinguished Sage
514 Views
Message 279 of 294

Re: New Digital Voice home phone service on BT

@Fumbledore  if you have a VoIP setup, why do you need another voice service?

0 Ratings
Reply
Rmh56
Aspiring Contributor
510 Views
Message 280 of 294

Re: New Digital Voice home phone service on BT

Er.. I don’t have VoIP.. my question was why would I bother with digital voice given lack of landline usage..

0 Ratings
Reply