cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
licquorice
Distinguished Sage
Distinguished Sage
662 Views
Message 281 of 294

Re: New Digital Voice home phone service on BT

Err, if you had noticed, the post wasn't addressed at you it was addressed at @@Fumbledore 

 

0 Ratings
Reply
Rmh56
Aspiring Contributor
660 Views
Message 282 of 294

Re: New Digital Voice home phone service on BT

Doh! Sorry
0 Ratings
Reply
licquorice
Distinguished Sage
Distinguished Sage
647 Views
Message 283 of 294

Re: New Digital Voice home phone service on BT

😃😃

You don't have to have a voice service at all if you don't wish to. Broadband is available without a voice service.

0 Ratings
Reply
Fumbledore
Contributor
619 Views
Message 284 of 294

Re: New Digital Voice home phone service on BT

The reason is I tried to go the VOIP route and so needed to end my telephone service and this almost ended with almost losing my entire BT connection, Telephone and Internet. There was no way of getting my existing BT number released for my VOIP service and so was forced to keep the BT connection. I just use the VOIP connection as a spare phone number. 

0 Ratings
Reply
pr0se
Beginner
488 Views
Message 285 of 294

Re: New Digital Voice home phone service on BT

Two questions about Digital voice:

1 Do I keep my existing telephone number?

2  Can I purchase additional handsets and how much do they cost?

I am surprised this information is not on the BT web site

0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage
483 Views
Message 286 of 294

Re: New Digital Voice home phone service on BT

1. Yes.

2. Yes and check the BT shop for cost

 



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
jac_95
Guru
Guru
481 Views
Message 287 of 294

Re: New Digital Voice home phone service on BT

1. Yes you will keep your number when migrated to Digital Voice

2. Not sure on price of additional handsets or adapters but you can order them by calling up cs 0800 800150 - this is the alexa handset news article: https://newsroom.bt.com/bt-launches-advanced-digital-home-phone-with-alexa-built-in/

By the way you can alway just plug your previous phone base station into the green phone port on the back of the Smart Hub 2

0 Ratings
Reply
pr0se
Beginner
461 Views
Message 288 of 294

Re: New Digital Voice home phone service on BT

Thanks. Very helpful

0 Ratings
Reply
Rmh56
Aspiring Contributor
437 Views
Message 289 of 294

Re: New Digital Voice home phone service on BT

So presumably this ties you into BT as a service provider? And assumed you have BT Home Hub router?

0 Ratings
Reply
licquorice
Distinguished Sage
Distinguished Sage
431 Views
Message 290 of 294

Re: New Digital Voice home phone service on BT

No, you don't have to take digital voice if you don't want to. You can have broadband without a voice service and use a third party VoIP provider and third party router if you wish.

0 Ratings
Reply