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Johnmlowe
Aspiring Contributor
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Message 1 of 2

New user trying to get Digital Phones to ring

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Hello.

Just joined BT and received two HD Digital Phones. All connected to the hub ok. However, I can get a dial tone but no ringing from incoming calls.

Also have landline phones which I have disconnected but still no ringing from new ones.

Where am I going wrong?

Thanks,

John

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Devon_Dave
Distinguished Guru
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Message 2 of 2

Re: New user trying to get Digital Phones to ring

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If you make a call from your digital phone to your mobile phone, is it your home number displayed as the caller? You may not have your original number? 

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