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serviceplease1
Beginner

on ‎04-07-2019 19h16

780 Views
Message 1 of 3

No Line 14 days!! Loyalty ? Forget it!!

3 times supposed to have been fixed. Now another 5 days.

only phone contact for 80 year old lady.

BT not interested, 22 years loyalty …..for what when you need it

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2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎04-07-2019 19h30

772 Views
Message 2 of 3

Re: No Line 14 days!! Loyalty ? Forget it!!

Is the lady registered here not help this time but will in future

https://btplc.com/Inclusion/HelpAndSupport/DocumentsandDownloads/Communicationchoices/FreePriorityFa...



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NeilO
Moderator
Moderator

on ‎04-07-2019 20h04

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Message 3 of 3

Re: No Line 14 days!! Loyalty ? Forget it!!

@serviceplease1 Thanks for posting and welcome to the BT.com community forums, I'm really sorry to see its taking a long time fix the line. I can't make any promises that we can get this fixed sooner as some faults do take time depending on the work required but we'll be happy to see if anything can be done.

I've sent you a Private Message with details on how you can get in contact with the mod team.


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