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After a recent Line cord error on my landline phone, Openreach came out and fixed the fault at the telegraph pole. Can now make outgoing calls but no incoming ones. CALL CONTROL on Menu shows a key so assuming somehow locked. Have tried resetting phone and base but still not working. No barred calls either.
Solved! Go to Solution.
Thank you for the response but I had seen that post and tried all the options to no avail...
Hi @ellemm47 Sorry you are unable to get incoming calls.
Are calls showing on the Caller Display or 1471 but you are not hearing the phone ring? If so then make sure the ringer isn't switched off on either the handset or the base. Also do you have Call Diversion and if so is activated on the line.
If this doesn't help fix this for you please check out The Product HelpDesk and this includes information on the support helpdesk for this phone.
maybe the resets you did earlier just took a bit time to work