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Message 1 of 4

Nuisance and scamming calls on LandLine

Hi all

need some advice / suggestions please.

my elderly cousin has a BTlandline that she wants to  keep. She has BBand too. She is getting a lot of scamming calls . Today , I guided her how to add this latest number to her blocking list. Is there anything else that I can suggest to her to avoid the stress of this. 
I have heard of something where her incoming calls go via a call centre ? , so the calls are checked before being routed to the recipient, 

also , she has a good old wired push button phone and wondering if there’s a clever cordless phone I can suggest 

any thoughts greatly appreciated 

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Message 2 of 4

Re: Nuisance and scamming calls on LandLine

@circuitbender 

Welcome to this user forum for BT Retail phone and broadband customers.

The most effective phone is the BT4600 cordless. Its 100% effective in blocking scam callers, as it forces them to announce themselves, which they never do. It still allows people you have stored in the phone`s directory to get through right away.

https://www.bt.com/help/user-guides/phones/landline-phones/cordless-phones-with-answer-machine/bt460...

 

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Message 3 of 4

Re: Nuisance and scamming calls on LandLine

Thanks so much. I will suggest that and also advise.

kind regards 

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Message 4 of 4

Re: Nuisance and scamming calls on LandLine

Also have a look at the TrueCall standalone device. It would be easier to manage remotely but has a £20pa subscription after the first year. There's also an enhanced "Secure" model but that's more expensive both to buy & for the subscription.

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