<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
Yes, that really has been my issue. I had always been of the belief that all the wiring etc up to the Master box was 'out of bounds' to the consumer. That's why it is so difficult to know how to deal with my extension issues.