Openreach has wrong address

[BBrian]

Openreach has my address wrong (which is likely to affect fibre installation). I contacted BT who just said contact openreach but having read the forum solutions this needs BT to send an ORDI (OpenReach Data Integrity) request. Can a moderator do this for me please if I supply details?

[Keith_Beddoe]

@BBrian 

Are you a BT Broadband customer?

[BBrian]

Yes I am a BT customer.

[BBrian]

Broadband, TV, landline

[Keith_Beddoe]

Is your address correct on the Royal Mail postcode database?

[BBrian]

Yes, and everyone except openreach has it right. 

[DavidM]

Hi @BBrian and welcome to our community.

I'll be happy to help with this. I'll need a few details so I'll drop you a private message now so you can get in touch.

Thanks @Keith_Beddoe for raising.

Cheers

David

[JohnC2 · Accepted solution]

Hi @BBrian, thanks for checking the records and confirming that they've now been updated.

Cheers

John