Yesterday my landline number suddenly switched. I have always had a number talk talk provided me with even after I switched to nowtv. A few years ago openreach switched me to a spare line as the one I had was crackling. This line was originally allocated to my neighbour who I share a box attached on our adjoining porches.
A new person has just moved in and I think openreach have switched our lines. When I call my old number it just rings out. Because my number changed my broadband no longer works.
nowtv have requested an engineer but nothing has happened so far.
I am working from home but can’t do my job while this is unresolved so I will have to travel into work on public transport due to this mistake.
This should be easy to put right but I can’t speak to anyone at at openreach and nowtv tell me it might be another 4 days before anything is done.
This is a forum for BT Retail customers and there is no link from this forum to openreach. You need to get in contact with your own ISP
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