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Typhoo
Beginner
712 Views
Message 1 of 5

Personal blacklist

Every time that I've tried to add a recent call number to my personal blacklist, a red "error" banner pops up. I have been able to add none.

Any thoughts?

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4 REPLIES 4
NeilO
Moderator
Moderator
698 Views
Message 2 of 5

Re: Personal blacklist

Hi @Typhoo, welcome to the community and thanks for posting, sorry about that. Is the error banner pop up happening on every number you've tried or is it just the one number in particular? If you try typing in the number manually to the list do you get the same error?

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Typhoo
Beginner
694 Views
Message 3 of 5

Re: Personal blacklist

Hi NeilO,

Thanks for responding. It's on every number and also when I type a number in.

It's an "error - try again" message.

Typhoo

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NeilO
Moderator
Moderator
685 Views
Message 4 of 5

Re: Personal blacklist

@Typhoo we'll need to get that looked into further as there may be a fault with your call protect service. I've sent you a private message so you can get in touch with the moderation team and we'll be happy to help.

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Chris_Hibiscus
Aspiring Contributor
628 Views
Message 5 of 5

Re: Personal blacklist

I am having problems as well. While normal numbers can be added, withheld numbers fail.

 

Any reason for this? It used to work!

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