Porting number away from Digital Voice to a VOIP supplier

[dqj999]

What would happen to my Full Fibre contract with BT if a 3rd party VOIP supplier (eg like SIPGATE) requested the number being used by Digital Voice?

This is really 2 questions:

1. The contract implications

2. The effect on the Digital Voice service

In theory the DV could continue with a different number to the original one, but what would the process be to achieve this?

[imjolly]

if you currently have BT contract for broadband and phone then

1  porting phone number to VOIP provider will end contract

2  you could then start a replacement contract for broadband only including line rental but no phone - so no DV

[dqj999]

Thanks for your reply. Has there been any change to this in the last year? I'm now just about to request this.

Derek Johnson

[imjolly · Accepted solution]

No. If you port your number to a VOIP provider then that will terminate your existing BT package