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Robertson555
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Message 1 of 15

Re: BT FTTP Digital Voice and BT8500 Call Guardian - Can They Co-exist?

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I had BT 8500 with call guardian and like you it worked well! They have now given me the latest advanced digital home phone with Alexa included.

How do I specifically attached call guardian to my new phone?

 

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imjolly
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Message 2 of 15

Re: BT FTTP Digital Voice and BT8500 Call Guardian - Can They Co-exist?

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You need to connect your existing base unit to the phone socket on the back of the SH2



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Robertson555
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Message 3 of 15

Re: BT FTTP Digital Voice and BT8500 Call Guardian - Can They Co-exist?

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The existing base ie the advanced digital home phone base only has a single power lead to it? So what are you suggesting I attache to the sh2?

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licquorice
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Message 4 of 15

Re: BT FTTP Digital Voice and BT8500 Call Guardian - Can They Co-exist?

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The digital phone connects directly to the SH2 which is a DECT base station, no physical connection is required.

If you wish to use your existing system, you need to connect it's base station to the Hub's green phone socket.

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Robertson555
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Message 5 of 15

Re: BT FTTP Digital Voice and BT8500 Call Guardian - Can They Co-exist?

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My apologies for being a bit vague!

You say connect existing system to hub green connection! What connection and what do you suggest is the existing system?

I see the green hub connection but need to understand the other connection.

Please be patient!

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imjolly
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Message 6 of 15

Re: BT FTTP Digital Voice and BT8500 Call Guardian - Can They Co-exist?

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the BT8500 must have a connection to the phone socket on the wall so the lead which you currently have connected to wall socket now connects to green socket on the back of the SH2



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Robertson555
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Message 7 of 15

Re: BT FTTP Digital Voice and BT8500 Call Guardian - Can They Co-exist?

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The call guardian works on a combination of my BT 8500 and the new advanced digital phone ! Basically as an extension rather than the replacement as i had expected.

I appreciate your assistance

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licquorice
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Message 8 of 15

Re: BT FTTP Digital Voice and BT8500 Call Guardian - Can They Co-exist?

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Call guardian only works on your BT 8500, the advanced digital phone doesn't have call blocking capability.

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imjolly
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Message 9 of 15

Re: BT FTTP Digital Voice and BT8500 Call Guardian - Can They Co-exist?

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@licquorice 

there is a call blocking facility on the digital phones just not the same as the BT8500



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Robertson555
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Message 10 of 15

Re: BT FTTP Digital Voice and BT8500 Call Guardian - Can They Co-exist?

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Call blocking is not nearly as good as call guardian! But at least I have a compromise in that I can use it as an extension to my bt8500  phone until they develop a digital that does work stand alone.appreciate your assistance

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