Our BT phone keeps disconnecting. It rings when someone calls, you try to answer it and it just goes off.
People have also said they've been calling but no one answers - but the phone has not rung on those occasions.
BT tell you they're switching off the old phone system, forcing you to get a new phone but then it doesn't work.
What use is a phone when it doesn't work?
It has latest firmware/software, router has been factory reset, it doesn't matter where it is in the house, it just keeps happening.
How do we fix it? Just need it to work. Not interested in technical details... it's a phone, we're paying for it, and it should just work.
