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Dan_87
Beginner
192 Views
Message 11 of 14

Re: Gold / Silver issue

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Yes hoping to move. Maybe Vodaphone. 

The issue is the line set up with openreach. Can you help in getting this change from Silver to gold with openreach?

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 12 of 14

Re: Gold / Silver issue

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I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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JohnC2
Moderator
Moderator
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Message 13 of 14

Re: Gold / Silver issue

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Hi @Dan_87  welcome to the forum and thanks for posting. Sorry that you are having trouble moving your services due to an address issue. I've sent you a Private message explaining how you can contact the forum moderation team and we will be happy to help you with this. 
Check here: https://community.bt.com/t5/notes/privatenotespage

cheers
John

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Matt-S
Moderator-Retired
157 Views
Message 14 of 14

Re: Gold / Silver issue

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Hi @Dan_87,

Thanks for taking my call this morning. I'm glad we have been able to get the address issue cleared up if you have any more questions feel free to let me know.

Have a good weekend. 

Matt 

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