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Debjdix
Beginner
727 Views
Message 1 of 3

Re: Phone not ringing for incoming calls but only when they are number withheld

Hi

i am having exactly the same issue.

withheld numbers make phone click but it does not ring.

BT have checked all my setting and the landline has been checked for faults.

dont know what to do now 

 

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Devon_Dave
Distinguished Guru
692 Views
Message 2 of 3

Re: Phone not ringing for incoming calls but only when they are number withheld

Have you tried a known working corded phone into th test point of your main telephone socket? 

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Debjdix
Beginner
685 Views
Message 3 of 3

Re: Phone not ringing for incoming calls but only when they are number withheld

Thank you.....a bt engineer came out and checked all the line. He left as baffled as we are 😂.
Thank you for trying to help appreciate it
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