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windleweb57
Beginner

on ‎10-07-2021 18h03

1,457 Views
Message 1 of 2

Re: Priority Service for the elderly and disabled.

I have been trying for days to join BT Priority Scheme . I have multiple health issue's and need help should my landline fail.

The BT document "Free Priority Fault Repair Scheme"  gives an address to supposedly join the scheme , however this site can not be reached and is unavailable..

Spoke with bt and I am no nearer.

Very disappointed.

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1 REPLY 1
NeilO
Moderator
Moderator

on ‎10-07-2021 18h24

1,436 Views
Message 2 of 2

Re: Priority Service for the elderly and disabled.

Hi @windleweb57 welcome to the community and thanks for posting, I'm really sorry you didn't get the help you needed when you spoke to customer services.

I can arrange for the free priority repair application forms to be posted out to you and will send you a private message in a moment so you can get in touch with the moderation team.

You'll find the private message by clicking on the envelope in the top right of the community.

Thanks

Neil

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