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Message 1 of 38

Smart Hub 2 - DECT extenders

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Is there a DECT extender that will work with the BT Smart Hub.

A lot of people are asking the same question but there is no answer generally given.

Whilst the Smart Hub is capable of connecting to Wifi extenders is it also capable of connecting to DECT extenders.

BT do a DECT extender but there is no mention of whether it will work with a Smart Hub 2.

A definitive answer would be appreciated.

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Message 2 of 38

Re: Smart Hub 2 - DECT extenders

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I believe the answer is that the task of the repeater is to boost the base station signal strength and has nothing to do with the Smart Hub.

https://shop.bt.com/products/bt-dect-repeater-064550-7SS9.html 

"Boosts the range of your existing compatible DECT telephone base station by up to an extra 50 m (indoors) and 300 m (outdoors)"

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Message 3 of 38

Re: Smart Hub 2 - DECT extenders

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That is just a standard DECT repeater and should in theory be compatible with the DECT base station of the SH2. It doesn't 'boost' anything, it just acts as a repeater.  However, the key word is 'should'.

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Message 4 of 38

Re: Smart Hub 2 - DECT extenders

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That is an expensive device, no wonder its unavailable. Must be easier to move the smart hub 2 to a better location,

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Message 5 of 38

Re: Smart Hub 2 - DECT extenders

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DECT repeaters appear to be around that price.

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Message 6 of 38

Re: Smart Hub 2 - DECT extenders

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@licquorice wrote:

DECT repeaters appear to be around that price.


Cheaper to buy an additional DECT phone system with just a single handset, and plug the base unit into the DV adapter which can be located about halfway to the area that has no DECT coverage. That would extend the range that a phone could be used.

 

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Message 7 of 38

Re: Smart Hub 2 - DECT extenders

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True, but that would result in 2 DECT networks rather than the one if an extender were used.

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Message 8 of 38

Re: Smart Hub 2 - DECT extenders

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The BT DECT repeater user guide states - When registered to the telephone base station, the Repeater’s coverage area overlaps the coverage area of the base station, the base can hand-off calls to the Repeater as the user moves from one coverage area to another. 

Digital Voice must have been field trialed and I would expect that somebody would have tried DECT extenders or noticed that the range required extenders.

BT Tech support must know about this and it may benficial for somebody to ask them?

 

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Message 9 of 38

Re: Smart Hub 2 - DECT extenders

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@yorkley  Are you actually experiencing a problem with the range of the hub DECT base station or are you crossing bridges before getting to them?

The range of a DECT signal is much greater than wifi.

I would surmise that the requirement for a DECT repeater in a domestic environment is very much a niche market.

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Message 10 of 38

Re: Smart Hub 2 - DECT extenders

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Whilst one could connect another DECT system via an extender that defeats the object of the DECT on the Smart Hub.

You cannot switch off the DECT on the hub either because the adaptor would not work then.

Lets hear from BT tech support on this please.

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