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Russell-P
Beginner
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Message 1 of 2

TalkTalk vs BT = no phone

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I transferred from TalkTalk to BT Business and my physical line was moved to a digital one. 
But the number was never setup so I can make calls out but cannot receive calls. 
I have spoken to BT numerous times  being passed around for hours on end and also spent 5hrs talking with TalkTalk who did the same. BT blame them - they blame BT.  I asked for the physical line to be added to my account (and I would pay) but was told they no longer do that. 
I am left without a phone that people can ring and without a service people can use. The church has had this number for over 20 years! 
Having rung again today I am told that the order was cancelled and will be reopened but it does not look promising. Can anyone help?

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: TalkTalk vs BT = no phone

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as a BT Business user you need to post here  https://business.forums.bt.com/

this is a forum for residential customer



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