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Dij10
Beginner
619 Views
Message 1 of 4

Vulnerable OAP Landline not working

91 year old Aunt lives alone and cannot receive calls but can dial out, spent the last hour trying to report to bt but got cut off so frustrating but my Aunt was expecting some important phone calls in relation to her assessments and needs this fixed ASAP

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3 REPLIES 3
imjolly
Distinguished Sage
Distinguished Sage
616 Views
Message 2 of 4

Re: Vulnerable OAP Landline not working

I have asked forum mods who are BT employees to see if they can help   they will post here



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DavidM
Moderator
Moderator
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Message 3 of 4

Re: Vulnerable OAP Landline not working

Hi @Dij10 and thanks for posting.

I'm really sorry your aunts line isn't working. I know how important this is so I've dropped you a private message. Please reply with the details and we'll look into this for you.

Cheers

David

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Dij10
Beginner
565 Views
Message 4 of 4

Re: Vulnerable OAP Landline not working

Thanks
I have replied in the other message
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