We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
91 year old Aunt lives alone and cannot receive calls but can dial out, spent the last hour trying to report to bt but got cut off so frustrating but my Aunt was expecting some important phone calls in relation to her assessments and needs this fixed ASAP
I have asked forum mods who are BT employees to see if they can help they will post here
Hi @Dij10 and thanks for posting.
I'm really sorry your aunts line isn't working. I know how important this is so I've dropped you a private message. Please reply with the details and we'll look into this for you.