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Robj1
Beginner
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Message 1 of 5

Where to find Landline charge breakdown

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Hi, 

 

Please can anyone help, I can claim my landline charge from work but I need to attach a bill. When I have downloaded it only shows broadband and landline as a package, is there anyway I can see a breakdown of this cost separately. 

 

Many Thanks  

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4 REPLIES 4
pompey1898
Recognised Expert
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Message 2 of 5

Re: Where to find Landline charge breakdown

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I don't think so, landline rental and broadband come as a package these days.

When I claimed they were split, so it was easy.

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Robj1
Beginner
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Message 3 of 5

Re: Where to find Landline charge breakdown

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Yeah hopefully someone at BT will see this and can send me some sort of itemisation

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-Richie-
Guru
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Message 4 of 5

Re: Where to find Landline charge breakdown

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There is no separate charge so you won't be able to get a breakdown, after 31/10/2016 all ISP's were made to quote bundle prices, you can read more on the ASA website Tougher approach to broadband price claims in ads 

It's now been several years since this was implemented, so your employer should be familiar if they deal with other employees trying to make the claim, If you were a line only customer, the monthly line rental cost from BT is £20.20 per month, maybe they will accept that figure, If they need to verify it then it's listed Here 

Robj1
Beginner
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Message 5 of 5

Re: Where to find Landline charge breakdown

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Excellent information, I sent the screen shot and the link, all been accepted. Thank you very much.

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