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gw0gvq
Aspiring Contributor
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Message 1 of 7

Wi Fi Calling

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My landline is BT Premium Phone. If I sync my mobile which has Wi-Fi calling on it because at home I have a weak signal when I'm away from home my mobile doesn't ring at all but the Premium Phone that's the landline has the calls diverted to voicemail without me knowing until I arrive home. Is this a result of the WiFi calling if I'm going into a low signal wifi area

 

 

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6 REPLIES 6
Andy005
Recognised Expert
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Message 2 of 7

Re: Wi Fi Calling

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Hi @gw0gvq 

That's nothing to do with wifi calling, is your mobile set to call divert? 

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gw0gvq
Aspiring Contributor
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Message 3 of 7

Re: Wi Fi Calling

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No, I did think of that before I posted, I'm using an iPhone and before I got the phone it was working fine. It's like that though cos the missed call is also on the mobile as well as the landline

 

 

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Andy005
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Message 4 of 7

Re: Wi Fi Calling

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When at home, switch Bluetooth off on your mobile and the call your mobile from your landline, does it ring?

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gw0gvq
Aspiring Contributor
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Message 5 of 7

Re: Wi Fi Calling

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I did that last night and it does on both landline and mobile. In fact, I was scratching my head at first because the mobile didn't ring when I phoned from the landline but I realised why lol the mobile is an iPhone and it has Do Not Disturb on it and I've activated it to schedule from 10pm 😉 so I turned it off and all was ok

 

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Andy005
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Message 6 of 7

Re: Wi Fi Calling

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If your mobile rings then all should be okay when you're out and about. As far as I know the only way calls can go to your landline is if you have call forwarding active.

gw0gvq
Aspiring Contributor
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Message 7 of 7

Re: Wi Fi Calling

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Thanks, that's what I thought, I did wonder if it was my Applewwatch because f that's cellular but it has no call forwarding on it. That's why I posted because I wonder, when out if I frequented a place where it is weak wifi (because) its a hotspot if the reason was because my mobile is synced to my landline and the wifi signal is weak if it was linked to my home phone whether that was the reason but of course I'd be out of Bluetooth range so it couldn't be. Anyway thanks

 

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