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jamiehammell
Beginner
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Message 1 of 2

landline phone question

Hello I have recently moved home, this means that i currently have no provider. Would it be possible for me to connect to BT while keeping the old number that i had in the old house?

Thank you for reading

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: landline phone question


@jamiehammell wrote:

Hello I have recently moved home, this means that i currently have no provider. Would it be possible for me to connect to BT while keeping the old number that i had in the old house?

Thank you for reading


It would not possible unless you were doing a home move as a BT customer, and you were staying within the same exchange locality.

Your old number would also need to be owned by BT Retail.

A new BT order would automatically be giver a new number, assuming you did not opt for a broadband only connection, which is now possible. In which case you would have no phone number.

 

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