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joepineapples
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Message 1 of 8

phone sometimes rings 3 times after I hang up.

After finishing a conversation and hanging up, the phones will (sometimes) then ring 3 times.  I haven't made particular note if it is both after I received a call or made the call myself, but definitely the former, and from someone I know.

?.

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Keith_Beddoe
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Message 2 of 8

Re: phone sometimes rings 3 times after I hang up.

@joepineapples 

Who provides your phone service?

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joepineapples
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Message 3 of 8

Re: phone sometimes rings 3 times after I hang up.

BT  🙂

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Keith_Beddoe
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Message 4 of 8

Re: phone sometimes rings 3 times after I hang up.


@joepineapples wrote:

BT  🙂


Have you tried a different phone?

Does it still do it if you plug the phone into the test socket located on the master phone socket?

testsocket2.jpg

joepineapples
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Message 5 of 8

Re: phone sometimes rings 3 times after I hang up.

Don't have another phone (3x BT Aura 1500)

Recently had a fault whereby we had no dial tone but broadband was fine.  Engineer visited and fault traced to exchange.  He also upgraded/replaced the phone socket and added a filtered faceplate.  No wired extensions etc, with router & phone direct into master socket.

We have had the issue before, but I can't remember what/if any particular event cleared it up, but it hasn't done it for a long time, till now.

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Keith_Beddoe
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Message 6 of 8

Re: phone sometimes rings 3 times after I hang up.

It could still be an exchange fault, but you need to check at the test socket which will be located behind the filtered faceplate.

What does your master phone socket look like? It should be 5,6 or 7.

Keith_Beddoe_0-1577035081757.jpeg

 

Keith_Beddoe_1-1577035100602.jpeg

joepineapples
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Message 7 of 8

Re: phone sometimes rings 3 times after I hang up.

Its No7.

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Keith_Beddoe
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Message 8 of 8

Re: phone sometimes rings 3 times after I hang up.


@joepineapples wrote:

Its No7.


Then it could be the problem.

Try unclipping the front section, and connecting things up like this, to see if the problem is still there.

NTE 5C Test socket checkNTE 5C Test socket check

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