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Annraoi
Aspiring Contributor
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Message 1 of 8

premium rate numbers

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How do I block premium rate numbers being called from my landline?

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7 REPLIES 7
VeteranISPUser
Recognised Expert
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Message 2 of 8

Re: premium rate numbers

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@Annraoiwrote:

How do I block premium rate numbers being called from my landline?


Hi @Annraoi   Have a look at:

http://bt.custhelp.com/app/answers/detail/a_id/63523/~/premium-rate-service-call-barring

DavidM
Moderator
Moderator
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Message 3 of 8

Re: premium rate numbers

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Great answer @VeteranISPUser kudos to you Smiley Wink. Hope that helps @Annraoi .

 

Cheers

 

David

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colinfriston
Beginner
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Message 4 of 8

Re: premium rate numbers

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Latest info as at 28/04/2022:-

123 & 118 call barring. Bar calls to 123 and numbers beginning 118 for the Speaking Clock and Directory Enquiries
If you're interested, call BT on: 0800 919 591 Monday to Friday, 8am – 5pm Or email: ncc.g@bt.com

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Devon_Dave
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Message 5 of 8

Re: premium rate numbers

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@colinfriston  that post is nearly 3 years old. 

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colinfriston
Beginner
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Message 6 of 8

Re: premium rate numbers

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Although this post is 3 years old finding out how to block calls to 123 (The Talking Clock), for free, is still hard to find. Google finds this original thread when you search for a solution. Each call costs 50p and old folk I know with dementia ring it constantly to find the right time. They still believe that calls to "Tim" are free. I am told that most staff in BT believe there is no free solution, hence my post. It was reported a few years ago that there are "30 million calls a year" to the speaking clock and I would bet a lot of those are from customers with dementia and those unaware that BT earn £15 million pounds a year from the calls.

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Keith_Beddoe
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Message 7 of 8

Re: premium rate numbers

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The BT Help Page, for full info.

https://www.bt.com/help/here-for-you/useful-tips/managing-calls-from-a-home-phone

Network Controlled Calling (NCC)

  • Set up a list of up to 10 UK numbers that can be called from your BT landline 
  • The list can be changed every 6 months by contacting our NCC helpdesk (contact details below)
  • You'll only be able to call your 10 numbers, emergency services (999 or 112) and our fault repair service (151)
  • Incoming calls aren't affected

 

If you're interested, call us on: 

0800 919 591

Monday to Friday, 8am – 5pm

Or email:

ncc.g@bt.com

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colinfriston
Beginner
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Message 8 of 8

Re: premium rate numbers

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The next section down covers call to 123

 

123 & 118 call barring

  • Bar calls to 123 and numbers beginning 118 for the Speaking Clock and Directory Enquiries

If you're interested, call us on: 

0800 919 591

Monday to Friday, 8am – 5pm

Or email:

ncc.g@bt.com

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