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Martin2222
Beginner
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Message 1 of 7

re full fibre and digital voice Martin

hi  

we are looking to go with bt full fibre 

just want to know in you can use digital voice with answering machine   or with Truecall  https://www.truecall.co.uk/ this here   can it be plug into ONT?   

thanks from Martin/Oliver 

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 7

Re: re full fibre and digital voice Martin


@Martin2222 wrote:

hi  

we are looking to go with bt full fibre 

just want to know in you can use digital voice with answering machine   or with Truecall  https://www.truecall.co.uk/ this here   can it be plug into ONT?   

thanks from Martin/Oliver 


It would plug into the phone socket on the back of the Smart Hub 2, not the ONT as the Fibre Voice service is no longer being provided.

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Martin2222
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Message 3 of 7

Re: re full fibre and digital voice Martin

but that says its for  digital voice   so you can use that  answering machine. 

and is  Fibre Voice service the old one not the digital voice

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 4 of 7

Re: re full fibre and digital voice Martin

The socket on the Smart Hub 2 is for plugging in devices which are not linked to the DECT base station which is built into the SH2, and is used with the special BT Digital Voice Phones.

smart hub 2.jpg

The fibre voice service was totally different, and used the TEL1 socket on the ONT to allow you to plug in any phone etc.

If you are planning to order FTTP from BT, then if you already have a copper phone line, then this will remain the same, and only the broadband will be delivered over fibre, unless you opt for the digital voice service.

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pippincp
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Message 5 of 7

Re: re full fibre and digital voice Martin

@Keith_Beddoe The copper phone line is not guaranteed to remain as Digital Voice is being phased in. This from a BT spokesperson.

"FTTP to brownfield (not new build homes) is in the process of a phased launch, meaning that not all customers contacting BT will receive the new Digital Voice service as an option.

However, we are in the process of scaling availability of our Digital Voice service through 2020, into 2021."

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Martin2222
Beginner
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Message 6 of 7

Re: re full fibre and digital voice Martin

hi 

we are thinking  about having full fibre fitted if so 

where do we plug  our standard phones  in and

do we need any extras  to do  it 

 

thanks /marin/Oliver 

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imjolly
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Message 7 of 7

Re: re full fibre and digital voice Martin

It depends whether you can get digital voice as it is not available to everyone yet



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