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CyanideX
Newbie
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Message 1 of 3

2nd Home Hub 6 rebooting...

Good eveing, 

 

frustrated as always, my first Hub 6 was contsatntly rebooting, didnt check the logs just got BT to send a second one out, and after 3 months the 2nd one is doing the same... 

 

Firmware version:

SG4B10002244 

 

everything was fine when I noticed my skyQ box has stoped working, went to reconnect and noticed that the Hub was rebooting.  

 

logs show loads of TR69s 

 

can anyone help, can I buy anything better that will actually work?  output is only from TR69s can rgrab anything else if need be.

 

 
 
 
 

17:59:48, 20 May.

ppp1:TR69 connectivity to (pbthdm.bt.mo) has been closed

17:59:47, 20 May.

ppp1:TR69 connectivity to (pbthdm.bt.mo) has been initiated

17:59:47, 20 May.

InformResponse:TR69 receiving 0! 'iДx:ֳ5KFls message

17:59:46, 20 May.

ppp1:TR69 event found : 4 VALUE CHANGE

17:59:46, 20 May.

ppp1:TR69 event found : 1 BOOT

17:59:45, 20 May.

ppp1:TR69 sending Inform message

17:59:45, 20 May.

ppp1:TR69 event found : 4 VALUE CHANGE

17:59:45, 20 May.

ppp1:TR69 event found : 1 BOOT

17:59:44, 20 May.

ppp1:TR69 sending Inform message

17:59:43, 20 May.

ppp1:TR69 creating new session with ACS

17:26:37, 20 May.

ppp1:TR69 ConnectionRequest Failed

17:26:37, 20 May.

ppp1:TR69 ConnectionRequest: processing request from ACS

17:23:59, 20 May.

ppp1:TR69 connectivity to (pbthdm.bt.mo) has been closed

17:23:58, 20 May.

ppp1:TR69 connectivity to (pbthdm.bt.mo) has been initiated

17:23:58, 20 May.

InformResponse:TR69 receiving message

17:23:58, 20 May.

ppp1:TR69 event found : 4 VALUE CHANGE

17:23:58, 20 May.

ppp1:TR69 event found : 1 BOOT

17:23:57, 20 May.

ppp1:TR69 sending Inform message

17:23:56, 20 May.

ppp1:TR69 event found : 4 VALUE CHANGE

17:23:56, 20 May.

ppp1:TR69 event found : 1 BOOT

17:23:55, 20 May.

ppp1:TR69 sending Inform message

17:23:55, 20 May.

ppp1:TR69 creating new session with ACS

16:22:16, 20 May.

ppp1:TR69 ConnectionRequest Failed

16:22:16, 20 May.

ppp1:TR69 ConnectionRequest: processing request from ACS

16:22:16, 20 May.

ppp1:TR69 ConnectionRequest Failed

16:22:16, 20 May.

ppp1:TR69 ConnectionRequest: processing request from ACS

16:03:09, 20 May.

ppp1:TR69 ConnectionRequest Failed

16:03:09, 20 May.

ppp1:TR69 ConnectionRequest: processing request from ACS

14:15:20, 20 May.

ppp1:TR69 ConnectionRequest Failed

14:15:20, 20 May.

ppp1:TR69 ConnectionRequest: processing request from ACS

12:59:01, 20 May.

ppp1:TR69 ConnectionRequest Failed

12:59:01, 20 May.

ppp1:TR69 ConnectionRequest: processing request from ACS

12:03:54, 20 May.

ppp1:TR69 ConnectionRequest Failed

12:03:54, 20 May.

ppp1:TR69 ConnectionRequest: processing request from ACS

12:01:15, 20 May.

ppp1:TR69 ConnectionRequest Failed

12:01:15, 20 May.

ppp1:TR69 ConnectionRequest: processing request from ACS

11:37:29, 20 May.

ppp1:TR69 ConnectionRequest Failed

11:37:29, 20 May.

ppp1:TR69 ConnectionRequest: processing request from ACS

11:06:37, 20 May.

ppp1:TR69 ConnectionRequest Failed

11:06:37, 20 May.

ppp1:TR69 ConnectionRequest: processing request from ACS

11:02:22, 20 May.

ppp1:TR69 ConnectionRequest Failed

11:02:22, 20 May.

ppp1:TR69 ConnectionRequest: processing request from ACS

11:02:19, 20 May.

ppp1:TR69 ConnectionRequest Failed

11:02:19, 20 May.

ppp1:TR69 ConnectionRequest: processing request from ACS

10:33:54, 20 May.

ppp1:TR69 ConnectionRequest Failed

10:33:54, 20 May.

ppp1:TR69 ConnectionRequest: processing request from ACS

09:28:58, 20 May.

ppp1:TR69 ConnectionRequest Failed

09:28:58, 20 May.

ppp1:TR69 ConnectionRequest: processing request from ACS

09:12:02, 20 May.

ppp1:TR69 ConnectionRequest Failed

09:12:02, 20 May.

ppp1:TR69 ConnectionRequest: processing request from ACS

08:35:01, 20 May.

ppp1:TR69 ConnectionRequest Failed

08:35:01, 20 May.

ppp1:TR69 ConnectionRequest: processing request from ACS

08:29:01, 20 May.

ppp1:TR69 ConnectionRequest Failed

08:29:01, 20 May.

ppp1:TR69 ConnectionRequest: processing request from ACS

08:20:01, 20 May.

ppp1:TR69 ConnectionRequest Failed

08:20:01, 20 May.

ppp1:TR69 ConnectionRequest: processing request from ACS

07:50:59, 20 May.

ppp1:TR69 ConnectionRequest Failed

07:50:59, 20 May.

 
 
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2 REPLIES 2
Distinguished Sage
Distinguished Sage
723 Views
Message 2 of 3

Re: 2nd Home Hub 6 rebooting...

Welcome to this user forum. @CyanideX

 

See this thread for plenty of suggestions.

 

https://community.bt.com/t5/Connected-Devices-Other/Best-router-for-Infinity-2/m-p/1737624#M138926

 

The cheapest is this one.

 

The TP-Link TD-W9970 N300 for about £35 or less. Very good value for money, and readily available locally,  easy to return if you are not happy with it.

 

 

There is a review here http://www.kitz.co.uk/routers/tplink_TD-W9970_review.htm

 

There is a quick setup wizard.

 

Login details

Broadband Username   bthomehub@btbroadband.com

Password bt

 

Even though you are not using a home hub.

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edandjudy
Aspiring Contributor
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Message 3 of 3

Re: 2nd Home Hub 6 rebooting...

 I had two Hub 6 with same problem. I persuaded BT to send me another Hub 6. This 3rd one works perfectly. They must be some faulty Hubs around, or the sensitvity on some is to great.

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