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marculos
Newbie
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Message 1 of 5

3rd Party Router doest work

Hi, 

 

I am trying to replace a BT Homehub 5 with a Draytek router.It simply wont connect. 

 

The username on the homehub is bthomehub@btbroadband.com with no password.

 

I have tried bt and BT as the password. Guy on BT support didnt know anything else it could be, any ideas I need to ditch the BT HomeHub as its flakey.

 

Thanks

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4 REPLIES 4
Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: 3rd Party Router doest work

What Draytek router is it? Is it a VDSLModem/router combined?

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anthonyUK
Expert
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Message 3 of 5

Re: 3rd Party Router doest work

Try this - https://www.draytek.co.uk/archive/kb/kb_vigor_v2750_setup.html

The layout of most recent Draytek routers are similar and also check for updated firmware.

 

http://www.draytek.co.uk/support/downloads

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marculos
Newbie
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Message 4 of 5

Re: 3rd Party Router doest work

Sorry for delay in getting back. I tried with a 2820 and a 2860 both dual WAN modem/routers. I will have a look at the instructions. Bother works perfect with my Virgin superhub

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Message 5 of 5

Re: 3rd Party Router doest work

You need a VDSL modem/router.

 

The 2820 is only an ADSL mode/router but the 2860 is a VDSL modem/router and should work.

 

The TP-Link N600 TD-W9980 would be much cheaper.

 

Virgin use cable broadband which is not the same as VDSL.

 

 

 

 

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