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cadiet_j
Beginner
1,014 Views
Message 1 of 2

4G minihub sim activation

Hi,

I have raised an issue earlier this afternoon about my broadband dropping. The operator said BT would activate my minihub while they fix the problem. The minihub is not activating (sim invalid is displayed on screen). It probably is caused by the fact that I hung up on the operator thinking that the discussion was over when she probably needed more information (sorry about that, it wasn't on purpose). Is there any way to activate the Sim remotely ?

Kind regards,

cadiet_j

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gg30340
Distinguished Sage
Distinguished Sage
1,010 Views
Message 2 of 2

Re: 4G minihub sim activation

This is a BT residential customer to customer forum. Your post does not go to BT. 

Unfortunately you eill need to call BT back to have it activated.

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