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rogue3
Beginner
287 Views
Message 1 of 5

5gz no longer working/how to roll back to old firmware?

Ive had no issues with 2.4/5gz connectivity for 2.5 years, early this morning all of my 5gz devices have stopped connecting to wireless on homehub 5, the 2.4gz devices are unaffected and the 5gz devices work when connecting to the 2.4gz ssid.

The log shows -

CWMP: Download file, FileType=4, FileName=hh5a-​v13_4-​complete.tar.gz.aes.rsa.signed

Is this a firmware update?   Its in the log around the time 5gz stopped, if so, so how do I roll back to the previous fimware? (and also, how do I find what the previous version of the firmware installed was?)

Alternatively, does anyone know if this is a known issue and if there is a fix to get 5gz connections working?

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4 REPLIES 4
Distinguished Sage
Distinguished Sage
279 Views
Message 2 of 5

Re: 5gz no longer working/how to roll back to old firmware?

you cannot roll back the hub firmware  have you had a firmware update - check stats as it will show time of last update

try a factory reset by pressing the recessed button on back and holding 20/30 secs until lights flash



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dao2009
Aspiring Contributor
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Message 3 of 5

Re: 5gz no longer working/how to roll back to old firmware?

Just posted the same thing - brilliant how well the search works (searched firmware update 5ghz problem didn't show your post).

BT Home Hub 5 (Type A) | Software version 4.7.5.1.83.8.264 | Last updated 02/03/19

 

That's my update. 5ghz connection trashed. All wired connections and 2.4ghz not a problem.

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NigelMcD
Beginner
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Message 4 of 5

Re: 5gz no longer working/how to roll back to old firmware?

Same issueas desciibed 5GHz will not connect devices just cycle and fail connection.

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NigelMcD
Beginner
220 Views
Message 5 of 5

Re: 5gz no longer working/how to roll back to old firmware?

Additional note, router also drops out periodically.

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